iBAN-X S.A.  is a young and very dynamic regulated Payment Institution based in Luxembourg, providing multi-currency IBAN accounts powered by flexible, API-driven technology to create simple, compliant and cost-efficient payment solutions.  

  

We’re looking for Junior FinOps Analyst who is passionate about global banking, loves to help our customers, and wants to work in an agile, challenging and fun environment.  

   

Your role 

  

• Be our problem solver for all transaction-related issues, liaise with our correspondent banks and build strong relationships with our internal departments.  

• Managing the received SWIFT message and updating existing ones. 

• Together with the team reconcile accounts and transactions.  

• Handle SWIFT messages and be the first point of contact for all customer enquires (e.g. cancellation, return of funds, compliance requests, etc). 

• Focus on efficiency, the timely processing of payments as well as on driving optimizations. 

• Compile, analyze and report related data, identify bottlenecks and rooms for improvements. 

• Update the MT202 tracker for all incoming and outgoing messages. 

• Prepare regular reports for internal and external communications. 

• Working collaboratively with other teams to improve the customer experience. 

    

Your profile  

   

• Excellent verbal and written skills in English (French and/or German would be a plus). 

• At least a bachelor’s degree. 

• Good numerical understanding, high excel skills, and detail-oriented. 

• Team player with a “customer first” mindset with the ability to see the bigger picture.  

• Curious, willing to leave your comfort zone and to develop your skillsets.  

• Creative problem solver as well as proactive, flexible and willing to get things done. 

  

Our offer 

  

• The unique opportunity to be part of building up a fully digitalized payment institution. 

• Nurturing environment where ideas will be heard, discussed, decided together, and implemented. 

• Young, dynamic, open-minded start-up mentality.